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  • (972) 313-2235 office (Messages taken 24 hours a day.)
  • (972) 313-9844 fax 
  • If you are in crisis and would like to speak with a crisis counselor right away, please call The Contact Dallas Hotline at (972) 233-2233.
  • If it is a life threatening emergency call 911 immediately,

Suggestions for determining if your insurance will help you pay for your sessions.
  • I am in two insurance networks - United Behavioral Health and Managed HealthCare Network.  You should call the number for mental health benefits on your insurance card and determine whether or not you need to get your sessions authorized. They can guide you through the process.
  • If you have Cigna, Aetna, Blue Cross Blue Shield, Humana, etc., your insurance company may still pay for part of your session.  Call the number for mental health benefits on your insurance card.  Ask if "B. Gayle Luster", is in your network. Sometimes companies like Cigna may use a different network for mental health providers.  So it always a good idea to ask.
  • If they do not use one of the networks I am in, then ask what the benefit is for "out-patient, out-of-network mental health benefits." They can tell you.
  • Make sure you find out what your out-of-network deductible is.
  • You may also want to ask what the "reasonable & customary" reimbursable amount is for a 50 minute psychotherapy session. 
I know, I know, insurance stuff still confuses me and I've been doing this since 1986!  So if you have questions, please call or email me.  I will guide you through the process.

Complete your paperwork prior to your first session by clicking here, downloading the file, and printing it.

United HealthCare clients, please download and complete this form before the first session.

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